Our latest research, insights and innovations

Thought Leadership

Our teams continually review the market and technology to find the insights that enable our clients to stay ahead. These insights are brought to life in our sector, thought-leadership reports and free webinars.

Ideas, analysis & innovative thinking

Reports and Webinar Catch-ups

Opinion Paper

Maximising M&A Value

Explore how Digital Transformation maximises M&A value by building scalable ‘landing zones’ that support buy-and-build strategies. Learn seven essential steps to drive growth, achieve operational synergies, and future-proof acquisitions through streamlined processes, customer-focused experiences, and technology integration for sustained success.

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Webinar

From Protect and Pay to Predict and Prevent

Our panel of experts discusses the transformative shift from traditional insurance methods to innovative strategies driven by intelligent data and advanced personalisation.Discover how these cutting-edge technologies are reshaping the insurance landscape—predicting risks, preventing claims, and reducing costs

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Opinion Paper

Above & Beyond Your Consumer Duty?

This opinion paper is designed to help businesses strike a balance between meeting Consumer Duty requirements and adapting to evolving customer expectations, and doing it all without strangling growth or profit margins.

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Opinion Paper

To ERP or not to ERP

High-growth PE-backed businesses have several growth drivers, including operational efficiency, digital transformation, M&A, talent, and leadership. The effectiveness of these drivers depends on the business's maturity in each of these areas. This paper aims to assist businesses in navigating between the challenge of choosing between ERP implementation and a data abstraction layer.

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Opinion Paper

5 game changing benefits to upgrading from Umbraco 8

With Umbraco 8 approaching end of life, businesses need to start thinking about their approach to modernising and future-proofing their platform. In this paper we discuss reasons to upgrade and the routes to a modernised platform that may suit your business needs.

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Webinar

Using Consumer Duty as a Growth Platform

Our panel of industry experts discuss the challenges and opportunities to meet consumer duty obligations whilst optimising processes and reducing costs.

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Report

A Pragmatic Approach to AI Report

Artificial intelligence isn’t going to disrupt your industry; it is already doing so. We’ve gathered expert insight to give you a better understanding of how to take that first crucial step.

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Webinar

The Pragmatic Approach to AI

Our expert panel discuss creating a strategic AI roadmap can be daunting amidst the hype and relentless new AI technologies.

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Report

Building A Roadmap For Success

When should private equity firms roll up their sleeves and contribute to value creation in their portfolio companies?

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Webinar

The Roadmap for Digital Success

Our panel shares their insights on maximising exit values by balancing implementing a digital transformation strategy with the ever-present focus on operational efficiencies and revenue growth.

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Opinion Paper

How to optimise mature PPC campaigns to generate more revenue

In this paper, we share our top tips on how to get the most from your PPC campaigns, gleaned from over two decades of managing award-winning, profitable PPC campaigns for high-growth companies.

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Report

Do clients care about your digital transformation?

Wealth managers face a conflicting new reality. Digital disruption, shifting demographics, and evolving expectations are triggering dramatic transformations, which must also accommodate a constantly changing regulatory landscape. We look at how wealth management firms capitalise on these opportunities?

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Webinar

Discussing Digital Transformation in Healthcare

Our panel of industry and psychology experts discuss challenges and futures for Health Sector and how to balance efficiency and experience when leveraging digital to transform.

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Report

Should healthcare providers focus on efficiency or experience?

A look at how efficiency and the desire to create better treatment drives the healthcare industry to transform digitally and how that influences its focus on experience and efficiency.

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Opinion Paper

Why CPOs are essential for balancing efficiency and experience

In this paper we discuss the importance of the Chief Product Officer as part of a digital transformation program. We look at their how to find one and how to get the best out of them.

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Opinion Paper

Why a CTO is key to creating value in high-growth companies

We look at the CTO role and when to hire one, because acquiring key people at the right points in a Digital Transformation journey is an important pillar of success.

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OpnionPaper

Should wealth managers transform for experience or efficiency?

This paper explores how the current market challenges and the state of wealth management digitalisation are shaping the ways firms approach transformation.

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Opinion Paper

Buy, Sell or Hold - Where next for your mature SEO strategy?

For many, this once critical channel starts to feel like a drain on marketing budget after years of investment. So we're asking, where next for your mature SEO strategy?

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Webinar

Efficiency Vs Experience In Wealth

Our panellists discuss how to achieve a balance between efficiency and experience when digitally transforming businesses in the Wealth Sector.

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Opinion Paper

The Law of Change

Can an online retail mindset help legal firms survive digital disruption? We look at how digital disruption is affecting legal firms and highlight some of the lessons learned in the e-commerce sector.

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Opinion Paper

Transforming for Efficiency or Experience

We explore the struggle, between experience and efficiency, that many are currently wrestling with as they seek to digitally transform their organisations.

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Opinion Paper

Should a company rebrand for the next phase of growth?

Every ambitious company reaches a juncture in their development where a rebrand is considered a lever to fuel further growth. We look at the most important issues when considering a rebrand.

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Webinar

Efficiency Vs Experience Discussion

Our panellists discuss the tension and balance between enhanced efficiency and improved experience during Digital Transformation.

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Report

A Wealth of Opportunity

We review PE-Backed Wealth and Asset Management businesses to uncover the post-pandemic potential in the sector.

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Report

Ensuring the future of Insuring

We look at how technology is becoming a key value driver for PE-backed insurance companies.

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Report

Healthcare industry digital wellness report

With an aging population, pandemic-weary societies, exponential growth in health & wellbeing spend and an explosion of health data, it’s little wonder that healthcare is a key trend in private equity deal origination.

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Webinar

Modernise your guest experience without splashing out

Our Principal Engineer, Carole Logan and our Innovation Director, Martin Jordan explore contemporary hotel technology. Discover the opportunities to modernise your guest experience in 2021.

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Report

Compete, collaborate or collapse?

What role do banks and building societies have in the future of consumer financial services, and how can technology keep them ahead?

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Report

Banking Payment Process Review

We've reviewed the digital banking payment process across several providers to show where improvements can be made to its effectiveness.

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Webinar

Digitising for growth

Our first session discussing pivoting business models that drive digital growth, automation of operations and the culture that makes a successful tech and digital business.

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Webinar

Are you, your target companies and portfolio businesses ready to take on tomorrow?

We discuss emerging themes pre-deal, post-deal and as companies get ready for exit. Hosted by Chris Gauld, digital transformation strategy advisor and award-winning entrepreneur helping high growth PE-backed businesses achieve scale and deliver diversification and digitisation.

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Webinar

Building delightful Umbraco solutions

This is a story of a ground-up rebuild in partnership with Umbraco. We share how we replaced every part of Village’s website, let you in on all the tips and tricks and hopefully get you inspired for your next Umbraco solution. Not only did the solution increase conversion rate to over 13%, but it delivered a 21:1 ROI and powered integrated Amazon Echo In-room Concierges and Totems for Hotel Lobbies.

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Webinar

Banking Bounceback - Financial services in a changed world - An updated view

The country is starting to open up again, optimism has returned to the marketplace and the chancellor has stimulated the market with new spending incentives. Join us for a brief look at what this means for banks and financial services. And how brands, marketers and digital teams can stay ahead.

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Webinar

How health tech and innovation can help the healthcare and hospital sector recover

It's often forgotten that the healthcare and hospital sector is actually the one that has seen the most upset and change in the last 3 months. Our webinar explores how recent events have affected the sector, what the consumer reaction to it is and, critically, how the sector can exploit innovation and technology to recover more quickly.

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Webinar

Insights, Ideas and Innovation from the Hotel Sector and Beyond

Explore some of the latest industry insights and discuss the ideas and innovations helping marketers on the path to business recovery. Martin Jordan will be joined by Hotel Marketing Association Committee Members Claire Bell & Stephen Moran.

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Webinar

What retail brands should do during the COVID-19 crisis

Join us for our fast-paced webinar delivering market insights and trends from our research team, a review of the competitive marketplace and a number of actionable ideas to work on right now. This 30 minute session will inspire you to get fit for the new post-lockdown world.

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Webinar

What energy retail brands should do during the COVID-19 crisis

If you are in the Energy Retail business, watch our fast-paced webinar focused on this sector. Delivering market insights and trends from our research team, a review of the competitive marketplace and a number of actionable ideas to work on right now, this 30-minute webinar will inspire you on how to get fit for the new post-lockdown world.

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Webinar

Revisiting travel & leisure in the COVID-19 crisis

Four weeks since our previous, highly popular webinar to the Travel & Leisure sector and there have been many changes. We review the ever-evolving consumer mindset, look at search signals, market data and brand research as well as key actions to focus on in the coming weeks.

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Webinar

Health & Fitness during COVID-19

For marketers, brand owners and digital teams at health, fitness and gyms, join us for an exploration on the trends, signals and challenges within the health & fitness space.

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Webinar

Banking & COVID-19 - Flexibility, surety, service

Insights into how banks and finance brands are perfectly placed to play a strong part in this COVID-19 crisis and how technology could help.

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Webinar

Insurance & COVID-19

How the COVID-19 crisis could define the future of insurance products and how digital readiness could keep you in front.

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Webinar

Travel brands and COVID-19

For the travel industry, preparation, insight, research and proactivity is critical right now. When this is over, it will be the biggest fight for revenue the market has ever seen.

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Webinar

Fight or Flight Webinar

Martin Jordan, Equator's Innovation & Insight Director, looked at what brands should be doing to survive the COVID-19 pandemic.

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Car Dealership Sector Review

Exploring the accelerating pace of change in the automotive sector

In this study, we aim to highlight the major trends that are taking place in the automotive sector and show how dealers are performing in this fast-changing environment.

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Hotel Sector Review

The hotel in the clouds

Embracing new technology will help hoteliers revolutionise the customer experience and win business back from Online Travel Agents (OTAs), according to our latest report.

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Luxury Hotel Sector Review

Do luxury hotel sites deliver luxury experiences?

In this report we investigate how the world's top luxury hotel websites measure up in terms of their digital customer experience and what lessons can be learned by all luxury hotel brands.

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Report

What travel brands should do during the COVID-19 crisis

The effects of COVID-19 will be felt long after the lockdowns are lifted. The next few months aren’t going to be plain sailing for the travel industry. For the travel industry, preparation, insight, research and proactivity is critical right now. When this is over, it will be the biggest fight for revenue the market has ever seen.

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Report

Fight or Flight

With the COVID-19 pandemic, we are living through one of the most significant global crises in fifty years. Read our report on what brands should be doing.

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Report

Winning the race for customers and margin in the new energy economy

The energy industry is still coming to terms with seismic shifts; aggressive customer acquisition by challenger brands and intense regulatory, political and social change.

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